Hiring outstanding talentHiring outstanding talent
By the end of 2022, the total number of employees is 1,093, and there is no employee with working hours unguaranteed. By gender, there are 432 male employees and 661 female ones; by employment contracts, there are 1,046 permanent employees and 47 temp employees; by employment type, there are 1,093 full-time employees and zero part-time worker. Also, there are two types of non-full-time employees at HFC, which are external IT personnel stationed in the Company and outsourced personnel responsible for company information bag inspection, information bag digital scanning, and customer information online setting, all of whom belong to contractors, totaling 23 people (statistical data mentioned in this chapter and the tables was collected up to December 31, 2022).By the end of 2022, the total number of employees is 1,093, and there is no employee with working hours unguaranteed. By gender, there are 432 male employees and 661 female ones; by employment contracts, there are 1,046 permanent employees and 47 temp employees; by employment type, there are 1,093 full-time employees and zero part-time worker. Also, there are two types of non-full-time employees at HFC, which are external IT personnel stationed in the Company and outsourced personnel responsible for company information bag inspection, information bag digital scanning, and customer information online setting, all of whom belong to contractors, totaling 23 people (statistical data mentioned in this chapter and the tables was collected up to December 31, 2022).
In addition to creating a friendly work environment, HFC continues to recruit professionals in related fields through open channels to provide career development opportunities for employees and promote work-life balance. As of the end of 2022, the percentage of new employees was 37%, while the percentage of employees separating from the Company was 23% due to changes in market demand and other factors. However, overall, the number of employees of HFC has maintained a stable growth.In addition to creating a friendly work environment, HFC continues to recruit professionals in related fields through open channels to provide career development opportunities for employees and promote work-life balance. As of the end of 2022, the percentage of new employees was 37%, while the percentage of employees separating from the Company was 23% due to changes in market demand and other factors. However, overall, the number of employees of HFC has maintained a stable growth.
We spare no effort in recruiting talent through an open selection process and provide equal job opportunities regardless of gender, age, marital status, race, religion, and place of birth. Moreover, we actively implement gender equality in the workplace and provide employees with opportunities for fair competition and development regardless of gender, to promote gender equality and support workplace diversity. To protect the rights and interests of disadvantaged groups, we actively recruit disadvantaged groups, such as Indigenous people and people with disabilities, and provide them with the same job opportunities and wages and benefits as regular employees. By the end of 2022, we have employed a total of ten employees with disabilities. We spare no effort in recruiting talent through an open selection process and provide equal job opportunities regardless of gender, age, marital status, race, religion, and place of birth. Moreover, we actively implement gender equality in the workplace and provide employees with opportunities for fair competition and development regardless of gender, to promote gender equality and support workplace diversity. To protect the rights and interests of disadvantaged groups, we actively recruit disadvantaged groups, such as Indigenous people and people with disabilities, and provide them with the same job opportunities and wages and benefits as regular employees. By the end of 2022, we have employed a total of ten employees with disabilities.
Provide fair remunerationProvide fair remuneration
Whether salary and rewards are competitive is one of the key factors for attracting outstanding talents and motivating employees. We raise salary by 1%–3% every September based on the price index and individual performance. According to the information disclosed on the MOPS, the average salary of full-time non-managerial employees at HFC in 2022 is NT$1,214,000, and the median salary is NT$978,000. By industry, according to the information on the website of the Directorate-General of Budget, Accounting and Statistics, Executive Yuan, the average salary of HFC is much higher than the average salary of employees employed in the same support service industry. According to the salary information on said website, the average monthly salary of employees in the support service industry in 2022 was NT$38,540 (or about NT$462,000 per year on average). With a further look at the relations between the highest individual annual salary of HFC and the median of all employees (excluding the highest individual annual salary), the difference is 13 times, and the difference in salary increase is 1.9 times. Whether salary and rewards are competitive is one of the key factors for attracting outstanding talents and motivating employees. We raise salary by 1%–3% every September based on the price index and individual performance. According to the information disclosed on the MOPS, the average salary of full-time non-managerial employees at HFC in 2022 is NT$1,214,000, and the median salary is NT$978,000. By industry, according to the information on the website of the Directorate-General of Budget, Accounting and Statistics, Executive Yuan, the average salary of HFC is much higher than the average salary of employees employed in the same support service industry. According to the salary information on said website, the average monthly salary of employees in the support service industry in 2022 was NT$38,540 (or about NT$462,000 per year on average). With a further look at the relations between the highest individual annual salary of HFC and the median of all employees (excluding the highest individual annual salary), the difference is 13 times, and the difference in salary increase is 1.9 times.
As HFC pursues equal competition, salary and rewards are determined by the work performance rather than specific conditions; at the same time, we also determine salary adjustments based on the economy and individual performance, to enable employees' salary to be competitive, reasonable, and fair, thereby attracting outstanding talent to join or stay and creating better operating performance. As for the salary and compensation of HFC’s employees, the ratio of compensation for male managerial and non-managerial personnel to that for their female counterparts was more or less the same from 2019 to 2022. Although the remuneration to males was higher than that to females in 2022 for either managerial or non-managerial positions, the gap was not significant, indicating that there was no significant difference in the salary levels due to gender offered by HFC.As HFC pursues equal competition, salary and rewards are determined by the work performance rather than specific conditions; at the same time, we also determine salary adjustments based on the economy and individual performance, to enable employees' salary to be competitive, reasonable, and fair, thereby attracting outstanding talent to join or stay and creating better operating performance. As for the salary and compensation of HFC’s employees, the ratio of compensation for male managerial and non-managerial personnel to that for their female counterparts was more or less the same from 2019 to 2022. Although the remuneration to males was higher than that to females in 2022 for either managerial or non-managerial positions, the gap was not significant, indicating that there was no significant difference in the salary levels due to gender offered by HFC.
Provide good benefitsProvide good benefits
With labor shortage due to the pandemic, in addition to salary incentives, enterprises must pay more attention to employees’ benefits and physical and mental health and provide them with corresponding living and physical and mental support in each stage, allowing them to maintain work-life balance. HFC established the Employee Welfare Committee in 2008. The committee envisages employees’ needs and makes plans for providing a variety of employee benefit measures, ranging from a support mechanism, travel grant, purchase of refurbished products to paternity discounts, to take care of employees’ different needs at each stage of life, that is, thereby fulfilling our corporate social responsibility. With labor shortage due to the pandemic, in addition to salary incentives, enterprises must pay more attention to employees’ benefits and physical and mental health and provide them with corresponding living and physical and mental support in each stage, allowing them to maintain work-life balance. HFC established the Employee Welfare Committee in 2008. The committee envisages employees’ needs and makes plans for providing a variety of employee benefit measures, ranging from a support mechanism, travel grant, purchase of refurbished products to paternity discounts, to take care of employees’ different needs at each stage of life, that is, thereby fulfilling our corporate social responsibility.
Comprehensive protection mechanismComprehensive protection mechanism
We purchase labor and health insurance for employees on their first day of work in accordance with the law and also purchase group term life insurance, accident insurance, and travel insurance to protect employees’ health and safety with a relatively complete insurance plan. In addition to labor insurance, we include employees’ family members in the Welfare Committee's hospitalization subsidy and condolence allowance to support employees when they incur financial risks.We purchase labor and health insurance for employees on their first day of work in accordance with the law and also purchase group term life insurance, accident insurance, and travel insurance to protect employees’ health and safety with a relatively complete insurance plan. In addition to labor insurance, we include employees’ family members in the Welfare Committee's hospitalization subsidy and condolence allowance to support employees when they incur financial risks.
Retirement System and Employee Stock Options in compliance with lawsRetirement System and Employee Stock Options in compliance with laws
In accordance with the “Labor Standards Act”, the “Labor Pension Act”, and the “Regulations for the Allocation and Management of the Workers' Retirement Reserve Funds”, the Company establishes the HFC retirement measures for its employees to ensure their retirement rights and benefits. In addition, when HFC went public in 2019, we reserved 10% (about 14,000 shares) for employees to subscribe for; we issued preference shares in 2022 and reserved 10% (about 5,000 shares) for employees to subscribe, to share our operating performance with employees and enhance their commitment to working together to create a better future for the Company.In accordance with the “Labor Standards Act”, the “Labor Pension Act”, and the “Regulations for the Allocation and Management of the Workers' Retirement Reserve Funds”, the Company establishes the HFC retirement measures for its employees to ensure their retirement rights and benefits. In addition, when HFC went public in 2019, we reserved 10% (about 14,000 shares) for employees to subscribe for; we issued preference shares in 2022 and reserved 10% (about 5,000 shares) for employees to subscribe, to share our operating performance with employees and enhance their commitment to working together to create a better future for the Company.
Provide medical checkups and travel subsidiesProvide medical checkups and travel subsidies
Employees’ health is important to the Company. To protect each employee’s health of and create a healthy work environment, we regularly organize employee health checkups and provide medical subsidies for illnesses every year. The health checkup program covers general and special health checkups. In 2022, HFC subsidized 667 employees for health checkups at a total cost of NT$3,148,000. In addition, HFC provides annual travel subsidies to our employees, and for sales personnel who have achieved their goals in the competition; HFC also provides overseas trips for our employees and their families so that they can balance their lives and protect their most important physical and mental health while working hard. Employees’ health is important to the Company. To protect each employee’s health of and create a healthy work environment, we regularly organize employee health checkups and provide medical subsidies for illnesses every year. The health checkup program covers general and special health checkups. In 2022, HFC subsidized 667 employees for health checkups at a total cost of NT$3,148,000. In addition, HFC provides annual travel subsidies to our employees, and for sales personnel who have achieved their goals in the competition; HFC also provides overseas trips for our employees and their families so that they can balance their lives and protect their most important physical and mental health while working hard.
Subsidized 667 employees for health checkups. Subsidies amounted to NT$3,148,000. Subsidized 667 employees for health checkups. Subsidies amounted to NT$3,148,000.
Application for different types of leave of absence and baby care benefitsApplication for different types of leave of absence and baby care benefits
In 2020, in response to the special measures for the prevention of COVID-19, HFC also launched anti-pandemic care leave, which was available for those who needed to take care of children under 12 years old, so that employees could have the flexibility to take care of their families at the same time. From 2021, to respond to the special anti-pandemic measures, we provide vaccination leave to all employees who have been vaccinated after they submit supporting documents and an application for vaccination leave to the Company. In 2020, in response to the special measures for the prevention of COVID-19, HFC also launched anti-pandemic care leave, which was available for those who needed to take care of children under 12 years old, so that employees could have the flexibility to take care of their families at the same time. From 2021, to respond to the special anti-pandemic measures, we provide vaccination leave to all employees who have been vaccinated after they submit supporting documents and an application for vaccination leave to the Company.
Foreign language study subsidyForeign language study subsidy
In addition to providing professional courses on the job, HFC also encourages employees to actively learn English and Japanese to improve their foreign language skills, so we have a comprehensive foreign language learning subsidy program and provide multiple learning channels and subsidies for further studies to train employees to become international talents. Additional bonuses are available for those who reach a certain threshold at exams.In addition to providing professional courses on the job, HFC also encourages employees to actively learn English and Japanese to improve their foreign language skills, so we have a comprehensive foreign language learning subsidy program and provide multiple learning channels and subsidies for further studies to train employees to become international talents. Additional bonuses are available for those who reach a certain threshold at exams.
Establish clubs to promote friendshipEstablish clubs to promote friendship
Employees communicate with each other at work. We also encourage them to network with each other in their spare time and facilitate emotional exchange between them across different departments on informal occasions. At present, the Company has established a total of 15 clubs, including yoga, singing, LOHAS, mountaineering, and film clubs, and has set up employee lounge rooms in the work environment to relieve their work pressure.Employees communicate with each other at work. We also encourage them to network with each other in their spare time and facilitate emotional exchange between them across different departments on informal occasions. At present, the Company has established a total of 15 clubs, including yoga, singing, LOHAS, mountaineering, and film clubs, and has set up employee lounge rooms in the work environment to relieve their work pressure.
