Complete Training ResourcesComplete Training Resources
HFC believes that employees’ continuous development drives the growth of the Company. In 2021, we continued to provide courses to employees at different job levels and departments, to reinforce their competitiveness in the workplace and allow them to keep pace with the times, while enabling employees and supervisors to learn about the abilities required to get promoted and the direction of future improvement. We have integrated enterprise development and employee career development and developed a diverse education and training system consisting of three major axes, the HFC Training Roadmap, an OJT model, and online education and training, to improve employees' work efficiency, competitiveness, and sense of achievement.HFC believes that employees’ continuous development drives the growth of the Company. In 2021, we continued to provide courses to employees at different job levels and departments, to reinforce their competitiveness in the workplace and allow them to keep pace with the times, while enabling employees and supervisors to learn about the abilities required to get promoted and the direction of future improvement. We have integrated enterprise development and employee career development and developed a diverse education and training system consisting of three major axes, the HFC Training Roadmap, an OJT model, and online education and training, to improve employees' work efficiency, competitiveness, and sense of achievement.
HFC provides diverse learning channels and training resources for employeesHFC provides diverse learning channels and training resources for employees
Newcomer general knowledge trainingNewcomer general knowledge training
To allow new employees to adapt smoothly and integrate into HFC’s corporate culture, we have planned a series of online courses of Common Basic Education and Training Courses which cover the human resources system and the dress code, computer and information security education, company introduction, the Personal Data Protection Act, anti-bribery, basic knowledge of vehicle installment payment, introduction to vehicle installment payment products, contracts and legal knowledge, application tools, and operating procedures. We provide different courses according to employees’ needs for skills. All training sessions are to assist new employees in quickly learning about and integrating into the Company and getting a complete understanding of their own jobs. In 2022, a total of 246 people was trained for a total of 1,968 hours.To allow new employees to adapt smoothly and integrate into HFC’s corporate culture, we have planned a series of online courses of Common Basic Education and Training Courses which cover the human resources system and the dress code, computer and information security education, company introduction, the Personal Data Protection Act, anti-bribery, basic knowledge of vehicle installment payment, introduction to vehicle installment payment products, contracts and legal knowledge, application tools, and operating procedures. We provide different courses according to employees’ needs for skills. All training sessions are to assist new employees in quickly learning about and integrating into the Company and getting a complete understanding of their own jobs. In 2022, a total of 246 people was trained for a total of 1,968 hours.
Professional Knowledge Training Professional Knowledge Training
According to the needs of different job positions, we provide internal and external training courses in alignment with professional fields, such as providing talent recruiters with remote interview training courses during the pandemic. According to the needs of different job positions, we provide internal and external training courses in alignment with professional fields, such as providing talent recruiters with remote interview training courses during the pandemic.
Core Competency TrainingCore Competency Training
General knowledge courses are designed to develop soft skills beyond professional competencies, and enable employees to strengthen their core competencies in the workplace and demonstrate good performance and interpersonal relationships.General knowledge courses are designed to develop soft skills beyond professional competencies, and enable employees to strengthen their core competencies in the workplace and demonstrate good performance and interpersonal relationships.
On-the-job training (OJT)On-the-job training (OJT)
The department heads and senior employees guide the departmental colleagues and newcomers, and provide on-the-job education on daily work, necessary knowledge and skills through mutual discussion to strengthen the working ability of the staff together.The department heads and senior employees guide the departmental colleagues and newcomers, and provide on-the-job education on daily work, necessary knowledge and skills through mutual discussion to strengthen the working ability of the staff together.
Management TrainingManagement Training
We have designed a series of courses for leadership, coordination, staff training, organizational planning, project management, motivating employees and other management competencies, such as the two-year program of raw jade class for sales management to enhance the education and training capabilities.We have designed a series of courses for leadership, coordination, staff training, organizational planning, project management, motivating employees and other management competencies, such as the two-year program of raw jade class for sales management to enhance the education and training capabilities.
Online ESG education and trainingOnline ESG education and training
As ESG has become a required course for global enterprises, to make ESG part of every employee’s DNA, we held ESG activities in the managers’ consensus camp and guided employees to reflect on the significance of ESG to HFC through the introduction to trends. We also linked the concept of ESG and life experiences through interactive games, to motivate employees to come up with ESG strategies. In addition, we offered an online ESG education and training to all employees starting from 2021. Through the design of the annual theme, employees learned more about sustainability and put it into practice in their daily lives. In the training, we shared the ESG actions taken, to inform employees of the Company's ESG policies. The theme of the 2022 course is “How to Put ESG into Practice”, with 1,075 trainees.As ESG has become a required course for global enterprises, to make ESG part of every employee’s DNA, we held ESG activities in the managers’ consensus camp and guided employees to reflect on the significance of ESG to HFC through the introduction to trends. We also linked the concept of ESG and life experiences through interactive games, to motivate employees to come up with ESG strategies. In addition, we offered an online ESG education and training to all employees starting from 2021. Through the design of the annual theme, employees learned more about sustainability and put it into practice in their daily lives. In the training, we shared the ESG actions taken, to inform employees of the Company's ESG policies. The theme of the 2022 course is “How to Put ESG into Practice”, with 1,075 trainees.
Diversified learning channels and opportunities for independent learningDiversified learning channels and opportunities for independent learning
In 2022, our employees received a total of 10,610 hours of education and training with 9.71 hours per person.In 2022, our employees received a total of 10,610 hours of education and training with 9.71 hours per person.
Type of employees | Management | Non-Management | Total | ||
Male | Female | Male | Female | ||
Total hours of training received | 1,250.5 | 332 | 3,230 | 5797.5 | 10,610 |
Total number of trainees | 86 | 22 | 346 | 639 | 1,093 |
Average number of hours of training per employee | 14.54 | 15.09 | 9.34 | 9.07 | 9.71 |
Diverse online coursesDiverse online courses
HFC provides E-Learning to employees through the online learning platform, EZ Learning, which offers quarterly mandatory courses for general employees and management, as well as a wide range of optional online courses, allowing employees to learn without the constraints of time and space, and greatly enhancing learning efficiency. In 2022, in addition to one to two required courses for each job level and three electives for general employees, we provided as many as 34 diverse electives in each quarter and send the course enrollment status of each department to the department head every month. As we remind employees to take classes, the frequency of using the platform has increased a great deal. Employees think that the contents of the courses are diverse and interesting and have improved both their work and daily lives. HFC provides E-Learning to employees through the online learning platform, EZ Learning, which offers quarterly mandatory courses for general employees and management, as well as a wide range of optional online courses, allowing employees to learn without the constraints of time and space, and greatly enhancing learning efficiency. In 2022, in addition to one to two required courses for each job level and three electives for general employees, we provided as many as 34 diverse electives in each quarter and send the course enrollment status of each department to the department head every month. As we remind employees to take classes, the frequency of using the platform has increased a great deal. Employees think that the contents of the courses are diverse and interesting and have improved both their work and daily lives.
Professional team of instructorsProfessional team of instructors
HFC invests in training our employees to conduct internal courses on business content, product introduction, successful case sharing and other related information.HFC invests in training our employees to conduct internal courses on business content, product introduction, successful case sharing and other related information.
Newsletters and periodicalsNewsletters and periodicals
HFC regularly provides employees with a wide variety of internal publications, including the quarterly newsletter "HFC You & me" and the monthly e-newsletter "HFC E-news Academy", so that they can access the latest industry news, group and company updates, knowledge sharing, club world, employee world and travel information.HFC regularly provides employees with a wide variety of internal publications, including the quarterly newsletter "HFC You & me" and the monthly e-newsletter "HFC E-news Academy", so that they can access the latest industry news, group and company updates, knowledge sharing, club world, employee world and travel information.
Performance evaluation and rotation system Performance evaluation and rotation system
Performance Evaluation and Rotation SystemPerformance Evaluation and Rotation System
In order to encourage employees to pursue excellent performance and achieve the purpose of opinion communication, work improvement, salary adjustment and promotion, training and development, HFC has a complete performance evaluation system. It has set up the performance assessment measure. All our employees need to undergo regular performance and competence evaluation every year, and the percentage of such employees is 100%. The types of evaluation forms include KPI evaluation and competence evaluation forms and feedback questionnaires. We have established a clear and effective evaluation with the evaluation forms and a reward and punishment system and set key acts and indicators for talent at all levels to review their work performance. Performance and competence evaluation can help us find potential and suitable talent, while enabling employees to be more involved in their work. In addition, HFC has a well-developed career rotation system, allowing employees to move from one position to another to gain a deeper understanding of the Company's operations and become a "generalist" as a career goal.In order to encourage employees to pursue excellent performance and achieve the purpose of opinion communication, work improvement, salary adjustment and promotion, training and development, HFC has a complete performance evaluation system. It has set up the performance assessment measure. All our employees need to undergo regular performance and competence evaluation every year, and the percentage of such employees is 100%. The types of evaluation forms include KPI evaluation and competence evaluation forms and feedback questionnaires. We have established a clear and effective evaluation with the evaluation forms and a reward and punishment system and set key acts and indicators for talent at all levels to review their work performance. Performance and competence evaluation can help us find potential and suitable talent, while enabling employees to be more involved in their work. In addition, HFC has a well-developed career rotation system, allowing employees to move from one position to another to gain a deeper understanding of the Company's operations and become a "generalist" as a career goal.
In 2022, up to 100% of employees received regular performance evaluation.In 2022, up to 100% of employees received regular performance evaluation.