Talent DevelopmentTalent Development

Complete Training ResourcesComplete Training Resources

Investing in talent means investing in the Company’s future. HFC believes that employees’ development drives the growth of the Company. In 2023, we continued to provide courses to employees at different job levels and departments, to reinforce their competitiveness in the workplace and allow them to keep pace with the times, while enabling employees and supervisors to learn about the abilities required to get promoted and the direction of future improvement. As the market is becoming more competitive and corporate development is becoming more complex, the work environment and abilities required by employees can no longer be achieved through a single learning system. Therefore, we integrated the Company's medium- and long-term strategic development needs, organizational and work competency needs, with OJT training, OFF JT, and self-development training to develop a diversified education and training system to enhance employees' work efficiency, competitiveness, and sense of accomplishment.Investing in talent means investing in the Company’s future. HFC believes that employees’ development drives the growth of the Company. In 2023, we continued to provide courses to employees at different job levels and departments, to reinforce their competitiveness in the workplace and allow them to keep pace with the times, while enabling employees and supervisors to learn about the abilities required to get promoted and the direction of future improvement. As the market is becoming more competitive and corporate development is becoming more complex, the work environment and abilities required by employees can no longer be achieved through a single learning system. Therefore, we integrated the Company's medium- and long-term strategic development needs, organizational and work competency needs, with OJT training, OFF JT, and self-development training to develop a diversified education and training system to enhance employees' work efficiency, competitiveness, and sense of accomplishment.

Newcomer general knowledge trainingNewcomer general knowledge training

To allow new employees to adapt smoothly and integrate into HFC’s corporate culture, we have planned a series of online courses of Common Basic Education and Training Courses which cover the human resources system and the dress code, computer and information security education, company introduction, the Personal Data Protection Act, anti-bribery, basic knowledge of vehicle installment payment, introduction to vehicle installment payment products, contracts and legal knowledge, application tools, and operating procedures. We provide different courses according to employees’ needs for skills. All training sessions are to assist new employees in quickly learning about and integrating into the Company and getting a complete understanding of their own jobs. In 2023, a total of 242 people was trained for a total of 1,012 hours. In order to increase cross-departmental communication and interaction among employees, we arrange a quarterly newcomer consensus camp. We also plan office visits to the head office and internal departments to help employees get to know their workmates and build deeper connections.To allow new employees to adapt smoothly and integrate into HFC’s corporate culture, we have planned a series of online courses of Common Basic Education and Training Courses which cover the human resources system and the dress code, computer and information security education, company introduction, the Personal Data Protection Act, anti-bribery, basic knowledge of vehicle installment payment, introduction to vehicle installment payment products, contracts and legal knowledge, application tools, and operating procedures. We provide different courses according to employees’ needs for skills. All training sessions are to assist new employees in quickly learning about and integrating into the Company and getting a complete understanding of their own jobs. In 2023, a total of 242 people was trained for a total of 1,012 hours. In order to increase cross-departmental communication and interaction among employees, we arrange a quarterly newcomer consensus camp. We also plan office visits to the head office and internal departments to help employees get to know their workmates and build deeper connections.

Professional Knowledge Training Professional Knowledge Training

According to the needs of different jobs, we provide in-house and external training programs that meet the needs of our professional fields. For example, we have arranged the TTQS Corporate Edition case study and practical training courses for education personnel to enhance their ability in the operation of the talent development quality management system. We have arranged for our staff to attend RPA or big data practices classes on how to integrate digital tools into their profession and use them in their work. We provide internal auditors with a series of courses on core knowledge and skills, such as audit techniques, regulatory compliance, auditing of sustainability reports, in order to strengthen the employees’ professional competence and work efficiency.According to the needs of different jobs, we provide in-house and external training programs that meet the needs of our professional fields. For example, we have arranged the TTQS Corporate Edition case study and practical training courses for education personnel to enhance their ability in the operation of the talent development quality management system. We have arranged for our staff to attend RPA or big data practices classes on how to integrate digital tools into their profession and use them in their work. We provide internal auditors with a series of courses on core knowledge and skills, such as audit techniques, regulatory compliance, auditing of sustainability reports, in order to strengthen the employees’ professional competence and work efficiency.

Core Competency TrainingCore Competency Training

General knowledge courses are designed to develop soft skills beyond professional competencies, and enable employees to strengthen their core competencies in the workplace and demonstrate good performance and interpersonal relationships.General knowledge courses are designed to develop soft skills beyond professional competencies, and enable employees to strengthen their core competencies in the workplace and demonstrate good performance and interpersonal relationships.

On-the-job training (OJT)On-the-job training (OJT)

The department heads and senior employees guide the departmental colleagues and newcomers, and provide on-the-job education on daily work, necessary knowledge and skills through mutual discussion to strengthen the working ability of the staff together.The department heads and senior employees guide the departmental colleagues and newcomers, and provide on-the-job education on daily work, necessary knowledge and skills through mutual discussion to strengthen the working ability of the staff together.

Management TrainingManagement Training

We have designed a series of courses for leadership, coordination, staff training, organizational planning, project management, motivating employees and other management competencies, such as the two-year program of raw jade class for sales management to enhance the education and training capabilities.We have designed a series of courses for leadership, coordination, staff training, organizational planning, project management, motivating employees and other management competencies, such as the two-year program of raw jade class for sales management to enhance the education and training capabilities.

Online ESG education and trainingOnline ESG education and training

As ESG has become a required course for global enterprises, to make ESG part of every employee’s DNA, we held ESG activities in the managers’ consensus camp and guided employees to reflect on the significance of ESG to HFC through the introduction to trends. We also linked the concept of ESG and life experiences through interactive games, to motivate employees to come up with ESG strategies. In addition, we offered an online ESG education and training to all employees starting from 2021. Through the design of the annual theme, employees learned more about sustainability and put it into practice in their daily lives. In the training, we shared the ESG actions taken, to inform employees of the Company's ESG policies. The course has been officially held for three years until this year. In response to the wave of ESG sustainability and new domestic and international sustainability standards, the theme for 2023 is "Main Global ESG Trends—Sustainability Strategies and Practices from the Corporate Core Business Sectors," with a total of 1,091 trainees.As ESG has become a required course for global enterprises, to make ESG part of every employee’s DNA, we held ESG activities in the managers’ consensus camp and guided employees to reflect on the significance of ESG to HFC through the introduction to trends. We also linked the concept of ESG and life experiences through interactive games, to motivate employees to come up with ESG strategies. In addition, we offered an online ESG education and training to all employees starting from 2021. Through the design of the annual theme, employees learned more about sustainability and put it into practice in their daily lives. In the training, we shared the ESG actions taken, to inform employees of the Company's ESG policies. The course has been officially held for three years until this year. In response to the wave of ESG sustainability and new domestic and international sustainability standards, the theme for 2023 is "Main Global ESG Trends—Sustainability Strategies and Practices from the Corporate Core Business Sectors," with a total of 1,091 trainees.

Diversified learning channels and opportunities for independent learningDiversified learning channels and opportunities for independent learning

HFC believes that employees are the Company's precious assets and the driving force for continuous growth. Employees’ continuous learning and development is the cornerstone of the Company's competitiveness. In 2023, our employees received a total of 17,269 hours of education and training with 14.6 hours per person.HFC believes that employees are the Company's precious assets and the driving force for continuous growth. Employees’ continuous learning and development is the cornerstone of the Company's competitiveness. In 2023, our employees received a total of 17,269 hours of education and training with 14.6 hours per person.

Diverse online coursesDiverse online courses

HFC provides e-Learning to employees through the online learning platform, e-Learning, which offers quarterly mandatory courses for general employees and management, as well as a wide range of optional online courses. In addition to the web version, the online learning platform can also be accessed through the APP to allow employees to study without time and space restrictions and greatly improve learning efficiency. In 2023, in addition to the quarterly requirement of 1–2 mandatory courses for each rank and 2 elective courses for the general staff, HFC provided as many as 28 diversified elective courses, so that employees can choose the field of interest for further development on the basis of their work specialties. Employees think that the contents of the courses are diverse and interesting and have improved both their work and daily lives. HFC provides e-Learning to employees through the online learning platform, e-Learning, which offers quarterly mandatory courses for general employees and management, as well as a wide range of optional online courses. In addition to the web version, the online learning platform can also be accessed through the APP to allow employees to study without time and space restrictions and greatly improve learning efficiency. In 2023, in addition to the quarterly requirement of 1–2 mandatory courses for each rank and 2 elective courses for the general staff, HFC provided as many as 28 diversified elective courses, so that employees can choose the field of interest for further development on the basis of their work specialties. Employees think that the contents of the courses are diverse and interesting and have improved both their work and daily lives.

Professional team of instructorsProfessional team of instructors

Improving the professionalism of our staff is necessary and one of our long-term management approaches. HFC has actively invested in cultivating employees to become internal seed instructors. Currently, 39 in-house seed instructors have been trained to plan in-house imparting courses focusing on business contents, product introduction, successful case sharing and other related information. Through mutual exchanges and discussions with internal senior staff and the design of teaching materials, employees are motivated to continue to grow in their professional fields, and are able to effectively transfer their experiences on the basis of knowledge management, thereby further shaping the organization's learning culture.Improving the professionalism of our staff is necessary and one of our long-term management approaches. HFC has actively invested in cultivating employees to become internal seed instructors. Currently, 39 in-house seed instructors have been trained to plan in-house imparting courses focusing on business contents, product introduction, successful case sharing and other related information. Through mutual exchanges and discussions with internal senior staff and the design of teaching materials, employees are motivated to continue to grow in their professional fields, and are able to effectively transfer their experiences on the basis of knowledge management, thereby further shaping the organization's learning culture.

Regular publication of newsletters and periodicalsRegular publication of newsletters and periodicals

HFC provides employees with a various themes of internal publications, the monthly e-newsletter "HFC E-news Academy," so that they can access the latest industry news, group and company updates, practical work skills, mental and physical growth, and recommended books and other related information, thereby facilitating the establishment of a learning culture in the organization.HFC provides employees with a various themes of internal publications, the monthly e-newsletter "HFC E-news Academy," so that they can access the latest industry news, group and company updates, practical work skills, mental and physical growth, and recommended books and other related information, thereby facilitating the establishment of a learning culture in the organization.

Performance Evaluation and Rotation SystemPerformance Evaluation and Rotation System

In order to encourage employees to pursue excellent performance and achieve the purpose of opinion communication, work improvement, salary adjustment and promotion, training and development, HFC has a complete performance evaluation system. It has set up the performance assessment measure. All our employees need to undergo regular performance and competence evaluation every year, and the percentage of such employees is 100%. The types of evaluation forms include KPI evaluation and competence evaluation forms and feedback questionnaires. We have established a clear and effective evaluation with the evaluation forms and a reward and punishment system and set key acts and indicators for talent at all levels to review their work performance. Performance and competence evaluation can help us find potential and suitable talents and put the right people in the right positions, while enabling employees to be more involved in their work. In addition, HFC has a well-developed career rotation system, allowing employees to move from one position to another to gain a deeper understanding of the Company's operations and diversify their professional fields, so as to become a "generalist" as a career goal.In order to encourage employees to pursue excellent performance and achieve the purpose of opinion communication, work improvement, salary adjustment and promotion, training and development, HFC has a complete performance evaluation system. It has set up the performance assessment measure. All our employees need to undergo regular performance and competence evaluation every year, and the percentage of such employees is 100%. The types of evaluation forms include KPI evaluation and competence evaluation forms and feedback questionnaires. We have established a clear and effective evaluation with the evaluation forms and a reward and punishment system and set key acts and indicators for talent at all levels to review their work performance. Performance and competence evaluation can help us find potential and suitable talents and put the right people in the right positions, while enabling employees to be more involved in their work. In addition, HFC has a well-developed career rotation system, allowing employees to move from one position to another to gain a deeper understanding of the Company's operations and diversify their professional fields, so as to become a "generalist" as a career goal.

In 2023, up to 100% of employees received regular performance evaluation.In 2023, up to 100% of employees received regular performance evaluation.